ToC, JNPSM, 9(3)

Journal of Nonprofit & Public Sector Marketing (ISSN: 1049-5142)
Volume 9, Issue 3

Table of Contents

The Impact of Health Plan Profit Status on Consumer Satisfaction with
Heal Care (pp 1-20)
    Scott A Dellana
    David W. Glascoff

Consumer Experience Tourism in the Nonprofit & Public Sectors (pp 21-34)

    Mark A. Mitchell
    Sheila J. Mitchell

Measuring Service Quality in a Corporatised Public Sector Environment
(pp 35-52)
    Karen McFadyen
    Jennifer L. Harrison
    Stephen J. Kelly
    Donald Scott

Learning, Innovation and Competitive Advantage in Not-for-Profit Aged
Care Marketing: A Conceptual Model and Research Propositions (pp 53-74)
    Jay Weerawardena
    Gillian Sullivan-Mort

An Entrepreneurial Perspective on the Marketing of Charities (pp 75-88)
    Michael H. Morris
    Pierre R. Berthon
    Leyland F. Pitt
    Marie E. Murgolo-Poore
    Wendy F. Ramshaw

Elderly Latinos in the U.S.: What Do They Know and Think About HIV/AIDS?
(pp 89-103)
    Susan Y. McGorry
    Judith N. Lasker
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